Customer Service

MY ORDER

I haven't received an order confirmation

An order confirmation is automatically sent to your email. Also check your spam folder, as it may end up there. If you can't find the confirmation, you can contact us here, and we will assist you.

Can I cancel my order?

Unfortunately, you cannot cancel your order. If you wish to change your mind about the purchase, we recommend that you make a return when you receive the package. Read more about returns here.

I have received my order, but there is a wrong product/missing product.

Contact us here, and we will assist you as soon as we can.

How long can I return my items?

If you are not satisfied with your items, you can easily return them to us. All items, including sale items, can be returned within 14 days. Read more about returns here.

I forgot to register my discount, what do I do?

Contact us here, and we will assist you as soon as we can.

Didn't get an answer to your question? Contact our customer service, and we will help you!